Мне интересно, а зачем тогда они там сидят??? Просто почятиться с теми, кому скучно???? И зачем он мне до этого отвечал какую-то окалесицу, если он вообще не имеет к этому отношения?!
о бесполезности суппорта
** You are now in a Private Chat with Support48 ! This conversation cannot be seen or accessed by anybody else!
Support48: hi
Support48: how may I hel You?
Me: hello again. we still have problem with awards points of the last period
Support48: what is the problem with it please?
Me: we worked 5 hours today, with a lot of private (earned more than 150 $) and received no point. big problem because we are 3rd instead of 2nd in awards and period is closed now
Support48: okay just the topmembers can vote You
Me: so : why ? and how resolve this problem ? :)we know that about topmembers, we know also that with earning 160 $ we should have points
Support48: because You will receive points just after the topmembers....
Me: yes but one topmember has just vote for us now (so, in this new period), and we still don't have points of last period (which has end 1h30 ago)
Support48: if they voted You in the new period then You will receive Your points in the new period not the old one
Me: we asked 2 times before now this question to support, and everyone told us "don't worry, you will have your points for awards". we are talking about being from 3rd to 2nd, so it's a 100$ difference and anyway in this new period, affter the Top Member Vote, we have 5 points, so anyway, our 15 points of today have still disappeared - they are not int previous period, neither in the new one
Support48: if a topmember voted You in this period then You will receive it in this period it is obiviou and Your new pontis will be appear soon
Me: but we don't talk about our new points, we talk about our "old" points, those from today before midnight. where are they ? we want them counting for last period because it change ranks in awards
Support48: okay can You tell me those names whom voted You in the last period?
Me: Demonikas has voted at start of last period and this one also from this we don't think we had vote from other topmember (or mayve one). and we had our points without problem anyway, until today. there was many days in which we had no TM, but still had points.
Support48: okay in this case You can send an e-mail to
[email protected] from Your master account e-mail address
Me: what it will change ?
Support48: nothing to be precise probably nothing
Me: so you are telling us that you will not give us our points ?
Support48: we refreshed Your points before the end of the period
Support48: You received all of Your points
Me: no, we was 145 points 29 ansd still 145 points 30 september and 1st octobre (now) but we have earned 160$ in 30 september, so we should have points. we just want the points corresponding to this work
Support48: and what makes You think that every topmember voted You and Your private shows was long enough? You can't check everything so as i mentioned You received Your points before the close... but if You wish then You can sent the e-mail to
[email protected]Me: ok you tell we received points... can you tell us how many points from 145 points to 145 points ?? for me, it means 0 point. and so, you are telling us that it's possible to win 160$ in private and get 0 point?
Support48: as i said You can't be sure about that if a topmember has voted You
Me: there is days where we had NO topmember, so NO vote of topmember, and we still got points.
Support48: okay from now one You will receve Your pontis after the topmember's votes
Me: and what about our points of today ?
Support48: today is a begin of a new period
Me: ok, not today 1st october, but today 30 september before midnight we have earned 160$ the 30 september 2006. Question : How many points we got for this ?
Support48: You will receive points just after the topmembers votes... no matter how much money did You earn
Me: you know that's it's not true, it's not working this way, performers always have points even without topmembers visiting them (except for the start of periods) and anyway you didn't answered to my question. how many points we got on 30 september 2006 where we earned 160 $ ?
Support48: You can check it if You click on the awards button at the mainpage
Me: can you please answer honestly to our questions ? we know everything about this page, we have refreshed it many times today... and one of people who is speaking to you now is performer since more than 2 years. so we know exactly how it works and we know that we should have points for this 160$ earned on 30 september 2006.
Support48: i see but unfortunately i can't check it this is the only way to check even for me
Support48: so You think we are cheaters and we won't give You Your points?
Me: not cheaters, mayvbe just a technical problem
Support48: there is no problem at all
Me: ok, so how many points we earned for this 160 $ of 30 september 2006 and where are they ? once we will have answers to this 2 questions, then there will be no problem at all
Support48: You collected 145 points in the previos period
Me: that's not answer to ou question. we know that, we told you, 29 september we already had 145 points, 30 september we earned 160$, and we still waiting for points
Support48: please do NOT run circles as i told You already 3 times You receive Your points after the topmembers vote if there wasn't topmember in Your room lately then You can't get poitns
Me: ok, so new question : why since 2 years, i receive points in awards each day without TopMember vote each day ?
Support48: from now one You can receive the points just after the topmembers votes... there is no way to collect the points
Me: lol who runs in circles ??? this is noted for "from now" but we are talking about past
Support48: okay i told You the situation more then 3 times if You have any more question please do not hesitate to write an e-mail
Me: you told us it will nothing change to send this email... and we also asked you our questions more than 3 times, and still don't have answers (except premade answers)
Support48: You received all of Your points.. there is no way to change it
Support48: if You can't accept the rules of the awards then please do not play
Me: this is not true, we did'nt received all our points, since we didn't received points for 30 septeber
Support48: okay then for futher investigation... send this e-mail please
Me: where in the rules is written that performers will not have their point of last day of work ???
Support48: maybe they can do more for You about that.
AngelEtDevil: where in the rules is written that performers will not have their point of last day of work ???
Support48: You received it
Me: no or else we would not be there
Support48: okay i can not do more for You about that topic if You wish then You can tell Your problem by e-mail and they will investigate this issue
Me: then support in community chat is useless ?
Support48: listen even if i would agreed with You ... i couldn't help You and i couldn't give You more money......
Support48: i do not have access to do this and i do not wish to .... i am concerned about that You received all of Your points but please do not start it again
Support48: if You wish to know more then You should write that e-mail